Upcoming Events

2014 Frontiers in Service Conference

June 26-29, 2014

Conference Highlights: This summer, academic experts and business leaders from countries around the world will gather in Miami, Florida for the 23rd Annual Frontiers in Service Conference, hosted by the School of Business Administration at the University of Miami. Conference attendees will have the opportunity to present their research on a variety of cross-functional topics and attend a pre-conference doctoral consortium organized by the AMA SERVSIG.  This year’s event sponsors include the American Marketing Association SERVSIG, INFORMS Service Science Section, the University of Maryland’s Center for Excellence in Service, and the University of Miami’s Center for International Business Education and Research.

School of Business Administration
University of Miami
Miami, Florida, USA

Co-sponsored by:

Center for Excellence Service
University of Maryland, College Park
College Park, Maryland, USA


A. Parasuraman
Professor of Marketing
James W. McLamore Chair in Marketing
School of Business Administration
University of Miami, USA

Roland T. Rust
Distinguished University Professor
David Bruce Smith Chair in Marketing
Executive Director, Center for Excellence in Service
University of Maryland, USA

Click here to register for the 2014 Frontiers in Service Conference.