Jie Zhang Directory Page

Jie Zhang

Jie Zhang

Dean’s Professor of Marketing

Harvey Sanders Fellow of Retail Management

PhD Program Faculty Coordinator

Ph.D., Kellogg School of Management, Northwestern University

Contact

3311 Van Munching Hall

Jie Zhang is Professor of Marketing and the Harvey Sanders Fellow of Retail Management at the Robert H. Smith School of Business at the University of Maryland. She received her Ph.D. in marketing from the Kellogg School of Management at Northwestern University. She was an Assistant Professor of Marketing at the University of Michigan prior to joining the Smith School. Her general research interest is to apply advanced econometric and statistical models to study consumer purchase behaviors and retail strategies in the digital and multichannel retail environments. She is a recognized expert in digital/Internet marketing, retail management, promotion strategies, and quantitative marketing models. Her recent research projects focus on managing frequently changing store assortments, mobile app monetization strategies, online retail platforms, daily deal promotions, and innovative loyalty programs.

Professor Zhang has published articles in leading marketing and management journals such as Marketing Science, Journal of Marketing Research, Journal of Marketing, and Management Science. Her research has twice been selected as a finalist for the Paul Green Award by the Journal of Marketing Research, has won the Procter & Gamble Marketing Innovation Research Award, the MSI-ACR “Shopper Marketing” Research Proposal Competition, and has been sponsored by the Marketing Science Institute. She is an Associate/Area Editor at the Journal of Marketing Research, Journal of Marketing, and International Journal of Research in Marketing.

Professor Zhang teaches Advanced Marketing Analytics, Retail Analytics, and Retail Management in the MBA, MS, and Undergraduate programs, respectively, and has won many teaching awards. She was named one of the “10 Best UMD Professors” by the College Magazine in 2017.

Selected Publications

Kim, Min and Jie Zhang (2022), “Discovering Online Shopping Preference Structures in Large and Frequently Changing Store Assortments,” forthcoming, Journal of Marketing Research.

Lee, Seoungwoo, Jie Zhang, and Michel Wedel (2021), “Managing the Versioning Decision over an App’s Lifetime,” Journal of Marketing, 85 (6), 44-62.

  • 2022 Don Lehmann Award finalist

Wedel, Michel, Enrique Bigné, and Jie Zhang (2020), “Virtual and Augmented Reality: Advancing Research in Consumer Marketing,” International Journal of Research in Marketing, 37 (3), 443-465.

  • Lead article
  • Best Paper Award finalist, by IJRM

Wedel, Michel, Jie Zhang, and Fred Feinberg (2015), “Implementing Retail Category Management: A Model-Based Approach to Setting Optimal Markups,” Customer Needs and Solutions, 2 (2), 165-176.

Breugelmans, Els, Tammo H.A. Bijmolt, Jie Zhang, Leonardo J. Basso, Matilda Dorotic, Praveen Kopalle, Alec Minnema, Willem Jan Mijnlieff, and Nancy V. Wünderlich (2015), “Advancing Research on Loyalty Programs: A Future Research Agenda,” Marketing Letters, 26 (2), 127-139.

  • Special issue based on the invitation-only 9th Triennial Choice Symposium

Shi, Savannah Wei and Jie Zhang (2014), “Usage Experience with Decision Aids and Evolution of Online Purchase Behavior,” Marketing Science, 33 (6), 871-882.

  • Winner, MSI-ACR “Shopper Marketing” Research Proposal Competition 2010.

Zhang, Jie and Els Breugelmans (2012), “The Impact of an Item-Based Loyalty Program on Consumer Purchase Behavior,” Journal of Marketing Research, 49 (February), 50-65.

Ailawadi, Kusum L., Jie Zhang, Aradhna Krishna, and Michael W. Kruger (2010), “When Wal-Mart Enters: How Incumbent Retailers React and How This Affects Their Sales Outcomes,” Journal of Marketing Research, 47 (August), 577-593.

  • Lead article.
  • Paul Green Award finalist, for the best article published in JMR in 2010.

Zhang, Jie, Paul W. Farris, John W. Irvin, Tarun Kushwaha, Thomas Steenburgh, and Barton A. Weitz (2010), “Crafting Integrated Multi-Channel Retailing Strategies,” Journal of Interactive Marketing, 24 (2), 168-180.

  • Special Issue on “Marketing in a Multichannel and Multimedia Retailing Environment”, based on the invitation-only Retail Thought Leadership Conference, 2009.

Ailawadi, Kusum L., Eric T. Bradlow, Michaela Draganska, Vincent Nijs, Robert P. Rooderkerk, K. Sudhir, Kenneth C. Wilbur, and Jie Zhang (2010), “Empirical Models of Manufacturer-Retailer Interaction: A Review and Agenda for Future Research”, Marketing Letters, 21 (3), 273-285.

  • Special Issue based on the invitation-only Erin Anderson B2B Research Conference, 2008.

Zhang, Jie, Michel Wedel, and Rik Pieters (2009), “Sales Effects of Attention to Feature Advertisements: A Bayesian Mediation Analysis,” Journal of Marketing Research, 46 (October), 669-681.

Zhang, Jie and Michel Wedel (2009), “The Effectiveness of Customized Promotions in Online and Offline Stores,” Journal of Marketing Research, 46 (April), 190-206.

  • Paul Green Award finalist, for the best article published in JMR in 2009.

Zhang, Jie and Aradhna Krishna (2007), “Brand-Level Effects of Stockkeeping Unit Reductions,” Journal of Marketing Research, 44 (November), 545-559.

Pieters, Rik, Michel Wedel, and Jie Zhang (2007), “Optimal Feature Advertising Design under Competitive Clutter,” Management Science, 53 (11), 1815-1828.

Zhang, Jie (2006), “An Integrated Choice Model Incorporating Alternative Mechanisms for Consumers’ Reactions to In-Store Display and Feature Advertising,” Marketing Science, 25 (3), 278-290.

Wedel, Michel and Jie Zhang (2004), “Analyzing Brand Competition across Subcategories,” Journal of Marketing Research, 41 (November), 448-456.

Zhang, Jie and Lakshman Krishnamurthi (2004), “Customizing Promotions in Online Stores,” Marketing Science, 23 (4), 561-578.

Honors and Awards

  • Don Lehmann Award finalist, Marketing Research SIG, American Marketing Association, 2022
  • Best Paper Award, finalist, the International Journal of Research in Marketing, 2021
  • Mentoring Award, Retail & Pricing SIG, American Marketing Association, 2021
  • Outstanding Area Editor Award, the International Journal of Research in Marketing, 2020
  • Distinguished Teaching Award, Smith School of Business, 2020
  • Named one of the “10 Best UMD Professors” by the College Magazine, 2017.
  • Allen J. Krowe Award for Teaching Excellence, Smith School of Business, 2017.
  • ADVANCE Professor, Smith School of Business, 2016-2017 academic year
  • Faculty Fellow, Informs ISMS Doctoral Consortium, Fudan University, China, 2016
  • Faculty Fellow, Informs ISMS Doctoral Consortium, Johns Hopkins University, 2015
  • AMA-Sheth Foundation Doctoral Consortium Faculty Fellow, 2014
  • Top 15% Teaching Award, Smith School of Business, 2014
  • Top 15% Teaching Award, Smith School of Business, 2013
  • #26 on the AMA DocSIG top “Author Research Productivity in Premier AMA Journals” list (2009-2013)
  • #30 on the AMA DocSIG top “Author Research Productivity in Premier AMA Journals” list (2008-2012)
  • Top 15% Teaching Award, Smith School of Business, 2012
  • Allen J. Krowe Award for Teaching Excellence, Smith School of Business, 2011.
  • Top 15% Teaching Award, Smith School of Business, 2011
  • Paul Green Award, finalist, Journal of Marketing Research, 2011.
  • Paul Green Award, finalist, Journal of Marketing Research, 2010.
  • Outstanding Reviewer Award, Journal of Marketing, 2010.
  • Winner, Marketing Science Institute-ACR “Shopper Marketing” Research Proposal Competition, 2010.
  • Top 15% Teaching Award, Smith School of Business, 2010
  • Top 15% Teaching Award, Smith School of Business, 2009
  • Harvey Sanders Professorship, Smith School of Business, 2008- present.
  • Top 15% Teaching Award, Smith School of Business, 2008
  • Top 15% Teaching Award, Smith School of Business, 2007
  • University of Maryland General Research Board Award, 2007.
  • Marketing Science Institute Research Grant, 2002-2003.
  • Haring Doctoral Symposium Faculty Representative, 2001.
  • Procter & Gamble Marketing Innovation Research Award, 1998-99.
  • AMA-Sheth Foundation Doctoral Consortium Fellow, 1998.

News

Deloitte Welcomes Smith Analytics Faculty to Greenhouse

Deloitte hosted seven faculty affiliates of the Smith Analytics Consortium for a meeting of the minds on Jan. 31, 2019, at the company’s…

Read News Story : Deloitte Welcomes Smith Analytics Faculty to Greenhouse
Game On: How Toys 'R' Us Can Make a Comeback

SMITH BRAIN TRUST – It's not "game over" for Toys 'R' Us. Its filing for chapter 11 bankruptcy protection this week is more of a "…

Read News Story : Game On: How Toys 'R' Us Can Make a Comeback
Will Subscription Services Transform the Way We Shop?

SMITH BRAIN TRUST – Soon, it might be that your favorite place to shop is in your mailbox.

Read News Story : Will Subscription Services Transform the Way We Shop?

Research

Retailers Can Gain From Reducing Food Waste

Read the article : Retailers Can Gain From Reducing Food Waste
Study Helps Retailers Figure Out What Consumers Want Next

Read the article : Study Helps Retailers Figure Out What Consumers Want Next
Are Paid Mobile Apps Still A Thing … And Should They Be?

How App Developers Can Strategically Manage Free and Paid Versions of Apps

Read the article : Are Paid Mobile Apps Still A Thing … And Should They Be?

Insights

For Retailers, the Holiday Shopping Season Looks Lackluster

Read the article : For Retailers, the Holiday Shopping Season Looks Lackluster
Retail’s Inventory Glut

Businesses are Clearing Excess Stock for Peak Season. Smith’s Jie Zhang Analyzes the Tactics and Implications

Read the article : Retail’s Inventory Glut
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