This spring, Smith undergraduates teamed up with UMD engineering and computer science peers to answer a challenge from IBM to develop ideas for implementing its recent customer service innovation, the Watson Engagement Advisor.
The participants, UMD Quality Enhancement Systems and Teams (QUEST) students, showcased their ideas in a case competition. Smith students Praneet Puppala , Yash Mehta, and Jessica Manzione contributed to the winning entry, a Home Depot app that delivers a one-stop home improvement knowledge base for expansive do-it-yourself projects.
Puppal, with Quest Executive Director and Smith professor Joseph Bailey, discussed the competition on Maryland Public Television in a recent edition of Your Money and Business. Watch here (segment begins at 13:04).
View a video recap and read more about the competition at UMD Right Now.
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About the University of Maryland's Robert H. Smith School of Business
The Robert H. Smith School of Business is an internationally recognized leader in management education and research. One of 12 colleges and schools at the University of Maryland, College Park, the Smith School offers undergraduate, full-time and flex MBA, executive MBA, online MBA, business master’s, PhD and executive education programs, as well as outreach services to the corporate community. The school offers its degree, custom and certification programs in learning locations in North America and Asia.