Tech Layoffs Signal ‘Feeling Economy’ Shift

Roland Rust, Distinguished University Professor, highlights a concerning trend: Tech layoffs surpass 260,000 in 2023, persisting into 2024. He warns of a wider erosion of 'thinking' jobs due to AI advancements, emphasizing the emergence of 'feeling' roles. Rust urges a shift towards empathy and creativity in the evolving job landscape.

Research.com Ranks 17 Maryland Smith Professors Among World’s “Best Scientists”

Research.com named 17 scholars from the University of Maryland’s Robert H. Smith School of Business in its latest “best scientists” ranking. The Smith School ranked No. 4 in the United States and No. 5 worldwide in the 2023 Business and Management university ranking, with 11 scholars on the list.

25 Maryland Smith Professors Named Among Top 2% Worldwide

A study of the world’s top researchers identifies 25 from the University of Maryland’s Robert H. Smith School of Business in the top 2% of the most-cited scholars and scientists worldwide.

Airlines Failing in Customer Service: Smith Experts Explain its Roots and Strategies for Passengers

AAA’s prediction for 54.6 million Thanksgiving weekend travelers would push travel in the United States to 98 percent of pre-pandemic volume. But it may not be enough to reserve airport parking spaces beforehand or allocate extra time for TSA lines.

The Pandemic, the Inflation and the Way We Shop Now

Do you shop differently now than you did a few years ago? If so, you’re not alone, says Maryland Smith’s Jie Zhang.

Pandemic Protocols and Diplomatic Boycotts: Can the Olympics Survive?

On-site spectators will be missing Friday as athletes parade in Beijing for the XXIV Olympic Winter Games opening ceremonies. There will be pandemic-inspired protocols in place, extending through the competitions – similar to the ones adopted at the most recent Summer Games in Tokyo. And there's a diplomatic boycott in place as well, with the United States, Britain, Canada and Australia opting not to send government officials to the Games, in a show of protest against human rights violations in China. (Athletes from those countries will still compete.)

Research

Pioneering business research can prepare students to be transformational business leaders, and equip companies to transform themselves and their markets. The lifeblood of a business school is its faculty, and at the University of Maryland’s Robert H. Smith School of Business, our faculty is inspiring, supportive and world-class.

Center for Excellence in Service

Frontiers in Service Conference to Explore ‘Service in the World of AI and Digital Technologies’

Industry Leaders and prominent academics will meet to discuss and share research on “Service in the World of Artificial Intelligence and Digital Technologies” in the 2021 Frontiers in Service Conference. The virtual event takes place 9 a.m. to 5 p.m. both Friday and Saturday, July 9-10.

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