Can Marshalls Thrill Shoppers Online?

Marshalls has always been about the thrill of the hunt, even more so than it’s big-sister store, TJ Maxx. What happens when it goes online?

Why Walmart Is Buying Everything

Walmart has been buying up ecommerce businesses, as it seeks to better position itself against the only other retailer in its weight class, Amazon.com. It seems to be working.

Black Friday Is a Lost Indicator

If fewer people seem to be shopping on the day after Thanksgiving this year, try not to read too much into that.

Where You’ll Buy Toys Now With Toys ‘R’ Us Gone

The iconic (and recently liquidated) toy seller has left a toy-shaped void in the retail landscape ahead of the holiday season. As shoppers begin to ponder where to buy toys, retailers are vying to become the answer.

Dunkin' Without Donuts?

Maryland Smith branding experts describe the decision by Dunkin’ Donuts to drop the "Donuts" from its name as overdue, fitting, and in tune with its customers' tastes.

Back-to-School Marketing Games

Back-to-school shoppers want discounts. Manufacturers want high profit margins. The tension feeds a paradox of sorts at retail outlets where buyers and sellers meet: Stores increasingly emphasize pricey, innovative and fun products in a bargain-shopping season.

Saks Fifth Avenue Gets a Risky Makeover

Struggling to compete with Sephora and the omni-threat of Amazon.com, Saks Fifth Avenue is making changes, and some analysts remain skeptical. Smith School professor Jie Zhang is more optimistic.

Open Shop in Multiple Platforms

Online retail platforms dominate ecommerce. But in crowded markets, how can vendors stand out and maintain a competitive edge? Smith School professor Jie Zhang says vendors benefit from being in multiple places.

Why You’ll Get Over The Ickiness of Amazon Key

"Hell, no," said some on social media, of the new Amazon Key service, which grants delivery people access to your house. But experts predict that what they meant was: “Not yet. But soon, hell, yes.”

How Toys 'R' Us Can Make a Comeback

It's not "game over" for Toys 'R' Us. Its bankruptcy this week is more of a "timeout." The Smith School's Jie Zhang says that if the toy retailer plays its cards right, it could end up a winner.

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