Industry Leaders and prominent academics will meet to discuss and share research on “Service in the World of Artificial Intelligence and Digital Technologies” in the 2021 Frontiers in Service Conference. The virtual event takes place 9 a.m. to 5 p.m. both Friday and Saturday, July 9-10.

The 2017 Frontiers in Service conference was held at the Gabelli School of Business, Fordham University, in New York, June 22-25, 2017. Frontiers in Service is sponsored by the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business, as well as the American Marketing Association, IBM, Informs, and the Journal of Creating Value.

The 25th Annual Frontiers in Service Conference was held June 23-26, 2016, in beautiful Bergen, Norway, the gateway to the fjords of Norway and the birthplace for the world-renowned composer Edvard Grieg. Founded by Roland Rust, the Frontiers Conference is sponsored annually by the Smith School's Center for Excellence in Service, INFORMS, and the AMA SERVSIG. This year, the host institution was the Norwegian School of Economics.

Last week (June 26-29, 2014), academic experts and business leaders from countries around the world gathered in Miami, Florida, for the 23rd Annual Frontiers in Service Conference, hosted by the School of Business Administration at the University of Miami. 

Academic experts and business leaders from around the world gathered to share the latest knowledge on service marketing, operations, and management at the 21st annual Frontiers in Service Conference, sponsored by the Center for Excellence in Service (CES) and hosted at the Robert H. Smith School of Business.

College Park, Md. – Oct. 2, 2008 – The University of Maryland’s Robert H. Smith School of Business hosts the 17th annual Frontiers in Service Conference, Oct. 2-5. Considered the world’s leading annual international conference on service research, this year’s conference will draw attendees from around the globe.