Business leaders need to win to advance their careers, but SAP CEO Bill McDermott says they must never lose sight of the need to play fairly. “You gotta win, but you gotta win the right way,” he told an audience of more than 250 people crowded into Frank Auditorium in Van Munching Hall on Feb. 11, 2016. “Winning the wrong way is losing in the end, and your character will reveal itself. Keep that in mind as you climb the ladder.”

Organizations will need to do three things well to thrive in 2025, keynote speaker Calvin G. Butler Jr. said Nov. 13, 2015, at the fourth annual Smith School Business Summit in Baltimore.

Wall Street could learn something from baseball, investment guru John W. Rogers Jr. said during Smith’s Diversity Fireside Chat on Oct. 9, 2015. “Major private equity firms have basically never had a Jackie Robinson moment,” he said. Government agencies and other progressive organizations sometimes make an effort to hire diverse vendors, but these contractors tend to work in construction, food preparation, janitorial services and similar sectors of the economy. “Today, that’s where we’re being pigeonholed,” Rogers said.

The Smith School’s CEO @ Smith speaker series will continue in April with a presentation from Marriott International’s Arne Sorenson. Marriott operates and franchises more than 4,300 lodging properties in 81 countries and territories under 19 brands. Sorenson co-founded Marriott’s Global Sustainability Council in 2007, and in 2008 he launched the firm’s rainforest preservation partnership with the Amazonas Sustainable Foundation in Brazil.

Twitter can be a brutal world for customer service workers. Complaints about companies are not just public but often harsh: “Sitting on the Tarmac at DFW waiting for a gate! Late again #americanairlines.”

A computer can do as good a job of predicting how many patients will be discharged from a hospital unit on a given day as doctors and nurses, according to new research coauthored by Sean Barnes, assistant professor of operations management. In some cases, the computer does even better.

Men in groups tend to show off, pushing each other to display a cultural norm of male daring. This can spur overconfidence and financial risk-taking in Wall Street’s male-dominated culture, new research from finance professor Francesco D’Acunto finds.

Binge watching television — taking in a season of “Mad Men” or “Silicon Valley” in a day or two — has become a new pastime, made tempting by streaming services such as Netflix, Hulu and Amazon.

Predicting presidential election outcomes has gotten tricky in the digital age because the rising generation of voters doesn’t answer their phones or buy newspapers. Instead, they communicate online.

Business or Pleasure? These Alumni Choose Both. Filmmaker Bradley “BJ” Levin ’03 has reached millions of viewers with his documentaries on HBO, MTV, National Geographic and other channels. Along the way he has collaborated with celebrities, met world leaders and won two Emmy Awards.