Smith Operations
Smith Operations is proudly the first point of contact for all front-line operations, maintenance services, and general requests to support our faculty, staff, students, alumni, and visitors at the Robert H. Smith School of Business.
The Smith Operations team is here for you! If you would like to request any of the services listed below, please email our ServiceNow Ticketing System at smith_operations@rhsmith.umd.edu. For all general inquiries, email smith_operations-groups@rhsmith.umd.edu.
Call UMPD at 301-405-3555 or x53555 for Emergencies
Call UMPD at 301-405-3333 or x53333 for Non-Emergencies
Services
Reservations (General/Non-Academic)
- Reservations
- General/Non-Academic and Executive Meeting Spaces
- Table Requests
VMH Facility Maintenance and Repairs
Operations Requests
- Furniture Requests
- Housekeeping Services
- UMD Housekeeping
- Bolana, Inc. (additional contracted service)
- Trash & Recycling
Support Services
- Academic Support Services (Faculty & Staff)
- Accessibility & Disability Services (A.D.S.) exams/testing
- Exam Booklets
- Scantrons
- Battery Recycling - Drop off in 2101 VMH
- Business Cards (Faculty & Staff only)
- Cell Phones (Smith School)
- Mobile Device Purchase Form
- International & Domestic Plan Change
- Feature Requests
- Copy Paper Services
- Lost & Found
- Mailroom - 2131 VMH
- Access
- Mailboxes for Faculty
- Metered Cards (Domestic and International Mail)
- Supplies
- Mailing address
- Package Deliveries
- Nameplate Requests for Employees
- Office Phones & Data Services
- CISCO Desk Phones
- Data Jacks (Activation/Deactivation)
- Voicemail
- WebEx Phone Service
- Pest Control
- Shredding Services
Building Access & Security
- Alarm System Passcodes & Passwords
- Card Swipe (UID) & Mobile App Access (Lenel & BlueDiamond)
- VMH Entrance/Exits, Classrooms, Conference Rooms, Loading Docks, Storage Areas, Suites, etc.
- Employees (Faculty & Staff)
- MBA Students
- MS/Business Masters Students
- QUEST
- Ph.D. -
- SBLF Lounge - 1572 VMH
- IBH Lounge - 1127 VMH
- SUSA Group Leader
- Key Requests
- Offices - Faculty & Staff
- Offices - TA & GA
- Office/Storage - SUSA
- Office/Storage - MBAA
- Office/Storage - SMSA
- Replacement Keys (Lost or Stolen)
Smith Operations Team
Director
Darrell Claiborne
Associate Director
JeShawna Stevens
Assistant Director
Liliana Sardelis
Office Supervisor III
Tyrone Hagans
Coordinator
Andrikka Jones
Contact Us
2101 Van Munching Hall
University of Maryland
College Park, MD 20742-1815
(301) 405-2189 (Option 7)