Smith Research

A lot of people feel paranoid at work, especially those without power. And organizations should take note because that paranoia can turn into aggressive behaviors, finds new research.

New employees bring fresh perspectives but whether they speak up with ideas and feedback often depends on the manager they are paired with, finds new research.

Data analytics and machine learning are transforming the world of accounting research.

New research finds online advertising can help consumers quickly find the items they want – and weed out the rest – on shopping websites.

In times of uncertainty – which, with COVID-19, we’re all familiar with these days – consumers often buck the brand choices they’d normally make and gravitate toward the opposite, finds new research.

New research shows how rudeness can become deadly, interfering with doctors' decision-making and lead to misdiagnoses.

New research shows higher app adoption among hotel chains could be linked to lower spending among lower level loyalty customers, who are more likely to use apps to get the best deals.

Managers want employees to share thoughts and concerns in one-on-one settings – not public meetings – because they want to save face, finds new research.

New research finds don't women speak up as much as men in organizations, but they can gain confidence to do so if they see women leaders speak up first.

New research finds that having power at work is a double-edged sword: it makes your job more demanding, which has both good implications and bad implications, simultaneously.