News

June 30, 2016
Center for Excellence in Service Sponsors 25th Annual Frontiers in Service Conference

The 25th Annual Frontiers in Service Conference was held June 23-26, 2016, in beautiful Bergen, Norway, the gateway to the fjords of Norway and the birthplace for the world-renowned composer Edvard Grieg.

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June 23, 2016
Leeway for Amazon in New Drone Rules

SMITH BRAIN TRUST — The Federal Aviation Administration’s initial, comprehensive set of rules for commercial drones will

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June 8, 2016
10 Business Books for your Summer Reading

The University of Maryland’s Robert H. Smith School of Business is excited to announce some favorite books in the "13th Annual Top-10 Summer Reading List for Business Leaders" for 2016, as recommended by members of its faculty and administrators.

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June 2, 2016
When Do Service Amenities Pay for Themselves?

SMITH BRAIN TRUST — Say you're a hotel manager trying to decide whether to build a pool: Will the additional reservations you bring in from that amenity offset the cost of

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June 2, 2016
Abolish the Gender-Based 'Pink Tax'?

SMITH BRAIN TRUST — P.K.

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May 26, 2016
Millennials Get Their Own Spectator Sport

SMITH BRAIN TRUST — Video gaming, as eSports, is drawing a marketing bonanza thanks to Millennials, who also make any ‘Is it a legit sport?’ debate moot, says marketing prof

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May 17, 2016
Making Sense of Berkshire’s Bite of Apple

SMITH BRAIN TRUST — Berkshire Hathaway’s small but much-discussed bite of Apple suggests a vote of confidence for a tech giant that had been sliding in the stock market.

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May 11, 2016
Good move? Budweiser is now ‘America’

SMITH BRAIN TRUST — Social media is buzzing about Budweiser. Just in time for the Summer Olympics and Trump v.

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May 10, 2016
The Opportunities and Challenges of Doing Business with India

Participants at the Robert H. Smith School of Business's 2016 Emerging Markets Forum agreed that India's rapid growth offered opportunities for both local and U.S. businesses, but they disagreed about whether the Indian government of Prime Minister Narendra Modi is moving quickly enough to cut red tape.  

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May 4, 2016
Restaurants Fight Back Against No-Shows

SMITH BRAIN TRUST — Online services such as OpenTable make it easy for consumers to make restaurant reservations — and not show up. But higher-end restaurants are countering this, and the trend is global:

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